THE CURRENT STATUS QUO
It is sad to see the state of technology in small businesses in South Africa. Slow computers, recurring problems, email issues, viruses etc. What is even more shocking is that Managed Service Providers take this as a norm.
ENTER THE GEEK
We want to change the status quo with technologies that work. Proactive support, not reactive. Our Geeks follow proven best practices, delivering continuous preventive care, updating software, security and virus protection, and developing and executing a well designed technology plan.
We are defined by our caring attitude. We understand that getting technology right is important, but it is more important to focus on the experience of our client. Since we love our clients, we must know them.
WE go beyond what is necessary and look for the deeper improvements or extra effort that result in a happy client, co-worker or better GeekBox. We will do what is needed to ensure client happiness. We dig deep into problems and opportunities to extend our performance.
DOING IT RIGHT
We strive to provide first world solutions but doing so with efficient execution. We leverage the Geeks to deliver the highest value to our clients. We do not do half-assed jobs, even if the client suggests it. We make the right choice, and we implement it thoroughly, efficiently and effectively.