Done well, the IT Managed Services support model makes technology work without interruption. Safe, stable computing platform that drives an organization to higher productivity and efficiency.

Let’s face it, whose business can operate without technology anymore. The computer network is the vascular systems of a business, facilitating all parts of an organization to transform materials and effort into cash. Great technology can transform a business, pushing it to new levels of competitive performance.
GeekBox has developed a managed IT services support model that goes beyond removing hassles, noise, issues from your technology. We make technology a partner to your business.

We simplify IT to help businesses reach their goals. Growing businesses require the latest technology and IT support to function efficiently and keep up with the competition. For small to medium-sized businesses (SMBs) like yours, it can be difficult to manage the ongoing cost of technology and the support needed to use and maintain it.

System Administration

Your very own technical expert, a SuperGeek, who is responsible for keeping your technology infrastructure safe, stable and secure. You have regularly scheduled visits where we apply our comprehensive Best practices to stabilize your systems and prevent problems before they disrupt your users and the businesses’ operations.

24x7 Helpdesk

Immediate action to your problems, 24×7. Our very patient and caring tech team provides timely IT support. They are ready to jump on your problems to get you back in the game as fast and comfortably as possible. Deep technical skills packaged in friendly, patient and caring people.

Monitoring

Every moment – day and night – your systems are monitored for uptime and performance, security threats and data protection faults. We are watching your systems to keep them running at all times. Keep your business safe. We are patching and scanning for viruses and malware. We are applying the updates to all your software to keep you running smoothly, and without disruption.

Strategic Consultng

Your business cannot function for very long without technology. Keeping it running is not enough. Your very own vCIO will guide you to ensure the systems in place meet the needs of the business now and for the next few years. You’ll have a plan and budget, know what opportunities exist for improvement, and what areas will need attention. No more emergency surprises costing thousands of rands and days of interruption.

Project Delivery

Your technology will need periodic updates and migrations. You’ll want new solutions. You’ll see some great new technologies. You want an IT support team who knows and understands not only the technology but your technology and the unique operational considerations of your business. Our technical experts work with your SuperGeek to ensure we design and deploy new and upgraded technology without disrupting your business operations.
Drop us a line and a Geek will be in touch.

How does it work?

There is no mysticism to excellent technology delivered with friendly, knowledgeable people. It takes hard work, great people, excellent tools, and well fashioned, proven best practices delivered in consistent processes.

How does great technology cost less?

Great technology provides visibility to operational improvements by transforming data into decision information. New processes result in faster, higher quality operations.

It creates opportunities for new solutions that deliver faster, more accurate answers to the pressing questions the leadership needs to beat the competition, and dominate markets. Users are focused on their jobs, not the hassles of flakey, slow computers, viruses, downtime. More so, they have the tools that make their jobs easier, better, faster.